The elderly population in the United States is larger than it has ever been and will continue to expand for the next few decades. Within this population, those 85 years…
Articles
Is there a Bully at Work?
Workplace bullying is real and takes place more than we may think or are willing to accept. The work of Dr. Judy Bland from the University of Phoenix indicates that…
Critical Thinking in the Workplace
Successfully getting through your workday takes a lot of knowledge, talent and most importantly, critical thinking. There are so many benefits of learning how to think critically and “thinking about…
Memory Care: Designing for Success
In 2009, I wrote a book entitled The Person-Centered Way: Revolutionizing Quality of Life in Long-Term Care. Chapter 6, “From an Institution to a Home: Environmental Changes”, outlined some ideas…
HIV and Aging
According to the Centers for Disease Control (CDC) “Older people in the United States are more likely than younger people to have AIDS at the time of diagnosis, which means…
Getting Employees to Care About Customer Service
We all know that customer service, hospitality or whatever we choose to call it, is vital to running a successful business. Despite this, 75% of business leaders, managers or owners…