One of the most forgotten forms of customer service begins under your roof among your team members. I’ve always believed that the way employees treat each other is a direct…
Month: May 2020
Sundowning: A Brief Introduction
We’ve all heard the term “Sundowning” for years, but what exactly is it? Why does it happen, and how do we provide better care to the person who experiences Sundowning?…
Conflict in the Care Community!
The Problem Most of us do a lot of talking during the day as we pass medications, perform treatments, document, attend meetings and care for our seniors. But, how many…
Using the Law of Attraction in Challenging Times
Birds of a feather flock together. You are the company you keep. Two peas in a pod. It takes one to know one. The general theme running through sayings like…
The Importance of Universal Precautions in Senior Care
A Timely Topic With the serious outbreak of the Corona Virus in China and its appearance in other parts of the world, including the cases we are now aware of…
Managing Pain at the End of Life
End of life care involves detailed attention to the individual’s physical, emotional and spiritual needs. Most people will die in a skilled nursing facility, a hospital or in their own…