As my mother aged, she fell. Once, twice… 16 times. Her name was Mary, she was a wonderful woman and a nursing assistant for 30 years. She lived with my…
Year: 2018
Diversity in the Workplace
Today’s workplace isn’t your grandfather’s workplace. In fact, it’s not even your father’s or mother’s workplace. The current work environment has changed demographically and will continue to evolve. It is…
Crisis Intervention in Mental Health
Anything can and probably will happen eventually. Health care professionals need to be prepared at all times to effectively respond to and manage a crisis. The people you care for…
Corporate Compliance 101
What are everyone’s favorite words in health care? Altogether now… Corporate Compliance! Two words that stimulate a variety of emotional reactions. Regardless of how we react, corporate compliance is here…
Death and Dying in Long-Term Care
Most people don’t feel comfortable talking about death or dying. This is one of the more sobering and sometimes necessary topics to discuss. If you’re a healthcare professional, and are…
Customer Service in Health Care
What differentiates your facility, agency or company from the ones down the street or across town? What will make your company stand out when people are shopping for nursing homes,…